Freshservice alternatives and competitors (2026)
Looking for an alternative to Freshservice? These 8 Incident Response vendors are compared by technology leaders on Clateway, with features, reviews and implementation partners.
AlertOps
AlertOps is an incident management platform that focuses on alerting and incident response. It provides tools for on-call management and collaboration during incidents.
IBM Resilient
IBM Resilient is a security incident response platform that helps organizations manage and respond to security incidents effectively. It provides automation and orchestration capabilities for incident response.
Opsgenie
Opsgenie, part of Atlassian, is an incident management tool designed to help DevOps and IT teams respond to incidents quickly and efficiently. It provides alerting and on-call management features.
PagerDuty
PagerDuty is a leading incident response platform that helps teams manage and respond to incidents in real-time. It provides visibility into incidents and automates the response process to minimize downtime.
Samanage
Samanage is a cloud-based IT service management platform that includes incident response features. It helps organizations streamline their IT operations and improve service delivery.
ServiceNow
ServiceNow offers a comprehensive suite of IT service management tools, including incident response capabilities. It helps organizations streamline their IT processes and improve service delivery.
Splunk On-Call
Splunk On-Call (formerly VictorOps) is an incident management platform that helps teams collaborate and respond to incidents in real-time. It offers features for alerting, on-call scheduling, and incident resolution.
xMatters
xMatters is an incident management and communication platform that helps organizations respond to incidents effectively. It focuses on automating communication and collaboration during incidents.
Frequently asked questions
What are the best alternatives to Freshservice?
Other Incident Response vendors on Clateway include AlertOps, IBM Resilient, Opsgenie, PagerDuty, Samanage. Compare their features, reviews and implementation partners below.