Freshdesk alternatives and competitors (2026)
Looking for an alternative to Freshdesk? These 7 Customer Support vendors are compared by technology leaders on Clateway, with features, reviews and implementation partners.
Help Scout
Help Scout is a customer support platform designed for small to medium-sized businesses. It provides a shared inbox for team collaboration and a knowledge base for self-service support.
Intercom
Intercom is a customer messaging platform that enables businesses to communicate with customers through targeted messages and chatbots. It focuses on enhancing customer engagement and support.
Kayako
Kayako is a customer service software that focuses on providing a seamless experience across multiple channels. It combines ticketing, live chat, and collaboration tools for support teams.
LiveAgent
LiveAgent is a help desk software that provides businesses with tools for customer support via live chat, ticketing, and call center functionalities. It aims to streamline customer interactions.
Tawk.to
Tawk.to is a free live chat application that allows businesses to communicate with their customers in real-time. It is designed to enhance customer engagement and support.
Zendesk
Zendesk is a customer service platform that helps businesses manage customer interactions across various channels. It offers tools for ticketing, self-service, and customer engagement.
Zoho Desk
Zoho Desk is a cloud-based help desk software that helps businesses manage customer support requests. It offers multi-channel support and automation features to enhance productivity.
Frequently asked questions
What are the best alternatives to Freshdesk?
Other Customer Support vendors on Clateway include Help Scout, Intercom, Kayako, LiveAgent, Tawk.to. Compare their features, reviews and implementation partners below.