Clateway Insights

ServiceNow vs Splunk On-Call

A side-by-side comparison of ServiceNow and Splunk On-Call (Incident Response): company facts, features, integrations, certifications, reviews and implementation partners.

ServiceNowSplunk On-Call
CategoryIncident ResponseIncident Response
Company sizeEnterpriseLarge
Price rangeHighMedium
IndustriesIT, Telecommunications, GovernmentIT, DevOps, Security
Verified on ClatewayNoNo

Only ServiceNow lists

  • Incident tracking and management
  • Self-service portal
  • Knowledge management
  • Automation of workflows
  • Integration with ITSM tools
  • Real-time reporting and analytics

Only Splunk On-Call lists

  • Real-time alerting
  • On-call management
  • Incident collaboration tools
  • Postmortem analysis
  • Integration with DevOps tools
  • Mobile app for incident response

ServiceNow

ServiceNow logo

ServiceNow offers a comprehensive suite of IT service management tools, including incident response capabilities. It helps organizations streamline their IT processes and improve service delivery.

0 reviews by technology leaders · 9 implementation partners: Aelum Consulting, Algora, Deloitte Netherlands, Devoteam, DXC Technology

ServiceNow profile · ServiceNow alternatives

Splunk On-Call

Splunk On-Call logo

Splunk On-Call (formerly VictorOps) is an incident management platform that helps teams collaborate and respond to incidents in real-time. It offers features for alerting, on-call scheduling, and incident resolution.

0 reviews by technology leaders · 0 implementation partners

Splunk On-Call profile · Splunk On-Call alternatives

Frequently asked questions

What is the difference between ServiceNow and Splunk On-Call?

Both are Incident Response vendors. ServiceNow lists Incident tracking and management, Self-service portal, Knowledge management, while Splunk On-Call lists Real-time alerting, On-call management, Incident collaboration tools.

Is ServiceNow or Splunk On-Call better?

It depends on your requirements: compare the features, integrations, certifications and implementation partners above, read reviews by technology leaders, and check which vendor has partners in your country.

Compare ServiceNow with

Research ServiceNow and Splunk On-Call in detail on Clateway Insights → (free sign-in: full analysis, pricing, documentation, executives, market position and AI-assisted comparison).