Clateway Insights

Samanage vs ServiceNow

A side-by-side comparison of Samanage and ServiceNow (Incident Response): company facts, features, integrations, certifications, reviews and implementation partners.

SamanageServiceNow
CategoryIncident ResponseIncident Response
Company sizeMediumEnterprise
Price rangeLowHigh
IndustriesIT, Education, RetailIT, Telecommunications, Government
Verified on ClatewayNoNo

Features both offer

  • Self-service portal

Only Samanage lists

  • Incident management
  • Asset management
  • Change management
  • Reporting and analytics
  • Integration with various IT tools

Only ServiceNow lists

  • Incident tracking and management
  • Knowledge management
  • Automation of workflows
  • Integration with ITSM tools
  • Real-time reporting and analytics

Samanage

Samanage logo

Samanage is a cloud-based IT service management platform that includes incident response features. It helps organizations streamline their IT operations and improve service delivery.

0 reviews by technology leaders · 0 implementation partners

Samanage profile · Samanage alternatives

ServiceNow

ServiceNow logo

ServiceNow offers a comprehensive suite of IT service management tools, including incident response capabilities. It helps organizations streamline their IT processes and improve service delivery.

0 reviews by technology leaders · 9 implementation partners: Aelum Consulting, Algora, Deloitte Netherlands, Devoteam, DXC Technology

ServiceNow profile · ServiceNow alternatives

Frequently asked questions

What is the difference between Samanage and ServiceNow?

Both are Incident Response vendors. Samanage lists Incident management, Asset management, Change management, while ServiceNow lists Incident tracking and management, Knowledge management, Automation of workflows.

Is Samanage or ServiceNow better?

It depends on your requirements: compare the features, integrations, certifications and implementation partners above, read reviews by technology leaders, and check which vendor has partners in your country.

What do Samanage and ServiceNow have in common?

Both offer Self-service portal.

Compare Samanage with

Research Samanage and ServiceNow in detail on Clateway Insights → (free sign-in: full analysis, pricing, documentation, executives, market position and AI-assisted comparison).