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Freshsales vs Microsoft Dynamics 365

A side-by-side comparison of Freshsales and Microsoft Dynamics 365 (Customer Relationship Management Crm): company facts, features, integrations, certifications, reviews and implementation partners.

FreshsalesMicrosoft Dynamics 365
CategoryCustomer Relationship Management CrmCustomer Relationship Management Crm
Company sizeMediumLarge
Price rangeMediumHigh
IndustriesTechnology, E-commerce, EducationFinance, Manufacturing, Retail
Verified on ClatewayNoNo

Only Freshsales lists

  • Lead scoring
  • Email tracking
  • Sales automation
  • Reporting and analytics
  • Built-in phone and chat
  • Customizable dashboards

Only Microsoft Dynamics 365 lists

  • Sales and marketing automation
  • Customer service management
  • Field service management
  • Project service automation
  • Business intelligence
  • Integration with Microsoft Office

Freshsales

Freshsales logo

Freshsales is a CRM solution by Freshworks that offers a comprehensive set of features for managing customer relationships. It is designed for businesses of all sizes and integrates well with other Freshworks products.

0 reviews by technology leaders · 0 implementation partners

Freshsales profile · Freshsales alternatives

Microsoft Dynamics 365

Microsoft Dynamics 365 logo

Microsoft Dynamics 365 is a suite of intelligent business applications that combines CRM and ERP capabilities. It provides tools for sales, customer service, field service, and more, all integrated with Microsoft products.

0 reviews by technology leaders · 0 implementation partners

Microsoft Dynamics 365 profile · Microsoft Dynamics 365 alternatives

Frequently asked questions

What is the difference between Freshsales and Microsoft Dynamics 365?

Both are Customer Relationship Management Crm vendors. Freshsales lists Lead scoring, Email tracking, Sales automation, while Microsoft Dynamics 365 lists Sales and marketing automation, Customer service management, Field service management.

Is Freshsales or Microsoft Dynamics 365 better?

It depends on your requirements: compare the features, integrations, certifications and implementation partners above, read reviews by technology leaders, and check which vendor has partners in your country.

Compare Freshsales with

Research Freshsales and Microsoft Dynamics 365 in detail on Clateway Insights → (free sign-in: full analysis, pricing, documentation, executives, market position and AI-assisted comparison).